Privacy policy

Last Updated: August 31, 2026

At Kinard’s Creations, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, contacting us, or using our services.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

When you visit or make a purchase from our website, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase information
  • Uploaded artwork or design files
  • Customer messages and support requests
  • Payment-related information
  • IP address
  • Browser and device information
  • Website activity and interaction data

Payment information is generally processed securely by our payment providers. Kinard’s Creations does not need to directly store your complete payment card information.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Produce custom DTF and UV DTF products
  • Provide shipping and delivery updates
  • Communicate about your order
  • Respond to questions or customer service requests
  • Process refunds or resolve order issues
  • Detect or prevent fraud and misuse
  • Improve our website, products, and services
  • Maintain business and transaction records
  • Send promotional emails or marketing communications when permitted
  • Comply with applicable legal obligations

3. Artwork and Uploaded Files

When you upload artwork, logos, images, or other files for a custom order, we use those files for purposes related to processing and producing your order.

Customers are responsible for ensuring that they have the necessary rights or permission to use and reproduce any artwork submitted to Kinard’s Creations.

Uploaded files may be retained for a reasonable period for order records, customer service, reorders, dispute resolution, or other legitimate business purposes.

4. Shopify

Our online store is hosted through Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Shopify may process certain personal information in connection with:

  • Website operation
  • Checkout
  • Payments
  • Fraud prevention
  • Analytics
  • Customer accounts
  • Store functionality

Shopify processes information according to its own privacy practices and applicable data protection requirements.

5. Payment Processing

Payments may be processed through Shopify Payments or other third-party payment providers available through our website.

These providers may collect information necessary to authorize and complete your transaction. Their handling of payment information is governed by their respective privacy policies and security procedures.

6. Shipping and Service Providers

We may share information with third parties when reasonably necessary to operate our business, including:

  • Shipping carriers
  • Payment processors
  • Website hosting providers
  • Shopify applications
  • Email and marketing providers
  • Analytics providers
  • Fraud prevention services
  • Customer support tools
  • Professional advisers or service providers

We only share information as reasonably necessary for these providers to perform services for us or as otherwise permitted by law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help:

  • Keep the website functioning properly
  • Remember customer preferences
  • Maintain shopping cart information
  • Understand website traffic
  • Measure website performance
  • Improve the customer experience
  • Provide relevant advertising or marketing

You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect how some parts of the website function.

8. Analytics and Advertising

We may use analytics or advertising services to better understand how visitors interact with our website.

Depending on the services enabled on our Shopify store, these providers may collect information such as device information, browsing behavior, pages viewed, and interactions with advertisements.

Some privacy laws may treat certain advertising-related disclosures as a form of “sharing” of personal information. Where required, customers may have the right to opt out.

9. Email and Marketing Communications

If you subscribe to our mailing list or otherwise consent to receive promotional communications, we may send information about:

  • New products
  • Special offers
  • Promotions
  • Store announcements
  • DTF and UV DTF services

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the message.

Transactional communications regarding orders, payments, shipping, or customer service may still be sent when necessary.

10. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to help protect customer information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should also take reasonable precautions to protect their account credentials and personal information.

11. How Long We Keep Information

We may retain personal information for as long as reasonably necessary to:

  • Complete orders
  • Provide customer service
  • Maintain business records
  • Handle disputes or chargebacks
  • Comply with tax, accounting, or legal requirements
  • Protect our legitimate business interests

Retention periods may vary depending on the type of information and applicable requirements.

12. Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have rights regarding your personal information, including the right to:

  • Request access to certain personal information
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your data is used
  • Opt out of certain marketing communications
  • Withdraw consent where processing is based on consent
  • Opt out of certain data sharing where required by law

Some requests may be subject to legal exceptions or identity verification requirements.

To submit a privacy request, contact us using the information below.

13. Children’s Privacy

Our website and services are not intended to knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information through our website without appropriate authorization, please contact us so we can review the situation.

14. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

Kinard’s Creations is not responsible for the privacy practices, security, or content of third-party websites. We encourage customers to review the privacy policies of any external websites they visit.

15. Facebook and Social Media

Kinard’s Creations may maintain profiles on Facebook or other social media platforms.

When you interact with us through a social media platform, that platform may collect and process information according to its own privacy policy.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.

When changes are made, the updated version will be posted on this page with a revised “Last Updated” date.

17. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact:

Kinard’s Creations
201 Peninsula Dr
Anderson, SC 29626
United States

Phone: 864-202-2527
Email: johann.kinard@yahoo.com

This policy is suitable as a strong Shopify starting point, but because privacy obligations can depend on the apps, advertising pixels, payment providers, and markets enabled on the final store, it should be reviewed again after those integrations are configured.